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The Heater pitching machine softballs are designed to pitch with pin point accuracy when used with the Heater Combo, Heater Pro, Heater 4in1, and Heater Junior pitching machines from Trend Sports.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What size are the Heater Sports pitching machine softballs? A: The Heater Sports pitching machine softballs are 12 inches in diameter, meeting standard regulation sizes.
- Q: Are these softballs suitable for all types of bats? A: Yes, these softballs are safe to use with both aluminum and composite bats.
- Q: Can these softballs be used with any pitching machine? A: These softballs are specifically designed for use with Heater pitching machines, including models like Heater Combo, Heater Pro, Heater 4in1, and Heater Junior.
- Q: How durable are the Heater Sports softballs? A: The softballs are crafted from long-lasting polyurethane, ensuring reliable performance and durability through extensive use.
- Q: What is the primary purpose of these softballs? A: They are ideal for practice and training, helping players enhance their hand-eye coordination and refine their baseball skills.
- Q: Are the softballs compatible with real-game scenarios? A: Yes, these softballs are designed to simulate real-game scenarios, providing consistent game-ready performance.
- Q: What color are the Heater Sports softballs? A: The softballs feature an optic yellow color with a dimpled surface for better visibility and performance.
- Q: How many softballs are included in a package? A: Each package includes a dozen (12) softballs.
- Q: Is there a specific maintenance required for these softballs? A: While the softballs are durable, it's recommended to store them in a cool, dry place and inspect them regularly for any wear and tear.
- Q: Can these softballs be used for fielding practice as well? A: Yes, they are versatile training tools suitable for both hitting drills and fielding exercises.
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