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SUNcREAT Hammock is perfect for any backyard, deck or porch The double hammock is made with no-fading polyester The powder coated steel frame provides a sturdy solution for hammocks It allows hammocks to be set up without any tools and taken down anywhereSpecifications:Bed Size: 787 X 551Overall Dimension: 146L x 551W x 441HStand Material: Powder coated SteelPLEASE NOTE:Our digital images are as accurate as possible However, different monitors may cause colors to vary slightlySome of our items are handcrafted andor hand finished color can vary and slight imperfections in the metal work are normal and considered evidence of the hand-finishing process, which adds character and authenticity to those items
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What materials are used in the SUNCREAT Outdoor Hammock? A: The SUNCREAT Outdoor Hammock is made from a combination of hardwood, poly-cotton, polyester, and steel, ensuring durability and comfort.
- Q: What is the weight capacity of the hammock? A: The hammock is designed to support up to 475 pounds, making it suitable for two people.
- Q: How do I assemble the hammock with the stand? A: The hammock stand can be easily assembled in minutes without any tools, using the provided instructions for guidance.
- Q: Can this hammock be used indoors as well as outdoors? A: Yes, the SUNCREAT Outdoor Hammock is versatile and can be used both indoors and outdoors, making it perfect for backyards, decks, or porches.
- Q: Is the fabric of the hammock resistant to fading? A: Yes, the hammock is made with no-fading polyester, ensuring that the colors remain vibrant even after long-term use.
- Q: What are the dimensions of the hammock when set up? A: When fully set up, the overall dimensions of the hammock are 146 inches long, 55.1 inches wide, and 44.1 inches high.
- Q: How do I clean and maintain the hammock? A: To clean the hammock, wipe it down with a damp cloth and mild soap. It's recommended to store it in a dry place when not in use to maintain its condition.
- Q: Does the hammock come with a pillow? A: Yes, the hammock includes a polyethylene-stuffed head pillow for added comfort during use.
- Q: Are there any special features that enhance comfort? A: The hammock features two-layer quilted polyester fabric with poly fiber filling, a hardwood spreader bar for stability, and hand-woven cotton ropes for durability.
- Q: What should I do if I have questions after purchase? A: If you have any questions or concerns during use within one year of purchase, you can feel free to contact the customer service team for assistance.
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