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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the capacity of the NoNa & Bee Water Bottle Holder? A: The NoNa & Bee Water Bottle Holder can hold up to 4 tumblers, making it ideal for family outings or group activities.
- Q: Is the strap adjustable for different carrying styles? A: Yes, the strap of the water bottle holder is adjustable, allowing you to carry it as a shoulder bag or crossbody for hands-free convenience.
- Q: What materials is the water bottle carrier made from? A: The water bottle carrier is made from durable nylon, which is water-resistant and designed to withstand daily use.
- Q: Can I use this bag for purposes other than carrying water bottles? A: Absolutely! The internal divider can be removed or adjusted, allowing you to convert it into a purse or tote bag for various uses.
- Q: How does the water bottle holder stay stable when in use? A: The water bottle holder features a sturdy base that ensures it won't tip over, even when used in a car or during travel.
- Q: Does this bag have extra storage for personal items? A: Yes, it includes a large front storage pocket where you can conveniently store keys, a phone, or other essentials.
- Q: Is the NoNa & Bee Water Bottle Holder suitable for outdoor activities? A: Yes, it's an excellent choice for outdoor activities like hiking, camping, or picnics, due to its durable and water-resistant design.
- Q: What sizes of tumblers can fit in the carrier? A: The carrier is designed to hold tumblers of various sizes, including 20 oz and 30 oz options.
- Q: Is the water bottle holder easy to clean? A: Yes, the nylon material is easy to wipe clean, making maintenance simple and hassle-free.
- Q: What is the primary purpose of this water bottle carrier? A: The primary purpose of the NoNa & Bee Water Bottle Holder is to provide a convenient, hands-free way to carry multiple drinks, making it perfect for families on the go.
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