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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the size of the CAMBIVO Extra Thick Yoga Mat? A: The CAMBIVO Extra Thick Yoga Mat measures 72 inches long, 24 inches wide, and 0.24 inches thick.
- Q: What material is the yoga mat made from? A: This yoga mat is made from Thermoplastic Elastomers (TPE), which is known for being eco-friendly and durable.
- Q: Is the yoga mat suitable for beginners? A: Yes, the CAMBIVO Extra Thick Yoga Mat is suitable for beginners as well as experienced users, providing adequate cushioning and support for various workouts.
- Q: Can I use this mat for Pilates and floor exercises? A: Absolutely! This yoga mat is designed for yoga, Pilates, and various floor exercises, offering stability and comfort.
- Q: Does the mat come with a carrying strap? A: Yes, the yoga mat includes a carrying strap, making it easy to transport to classes or outdoor workouts.
- Q: How do I clean and maintain the yoga mat? A: To clean the yoga mat, wipe it down with a damp cloth and mild soap. Avoid harsh chemicals to preserve the material.
- Q: Is this mat slip-resistant? A: Yes, the CAMBIVO yoga mat features a textured surface that provides excellent grip, helping to prevent slipping during workouts.
- Q: What colors are available for this yoga mat? A: The CAMBIVO Extra Thick Yoga Mat is available in a combination of yellow and blue.
- Q: What is the thickness of the yoga mat, and why is it beneficial? A: The mat is 0.24 inches thick, providing ample cushioning for joints and enhancing comfort during various exercises.
- Q: Is this yoga mat suitable for outdoor use? A: Yes, this yoga mat can be used outdoors, but it is recommended to avoid prolonged exposure to direct sunlight to maintain its quality.
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