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PS: If you received a wrong color or found the product damaged , please feel free to contact us, we will give you a satisfactory solution Product Details Dimension: 72L x 24W Thickness: 6MM Weight: 18 LB Material: TPE (Thermoplastic elastomers) Accessories: 1x yoga bag 1x stretch sling
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What material is the non-slip yoga mat made from? A: The yoga mat is made from eco-friendly Thermoplastic Elastomers (TPE), which is free from PVC and irritating odors.
- Q: What are the dimensions of the yoga mat? A: The yoga mat measures 72 inches long by 24 inches wide and has a thickness of 1/4 inch (6mm).
- Q: Is the yoga mat suitable for all types of workouts? A: Yes, the yoga mat is designed for all levels of exercise, providing comfort and support for various workouts, including yoga, Pilates, and home fitness routines.
- Q: How does the double non-slip design work? A: The double-sided non-slip surfaces feature a wavy underside for excellent traction, preventing slipping during workouts, even when you sweat.
- Q: What accessories are included with the yoga mat? A: The yoga mat comes with a carrying strap and a storage bag for easy transport and storage.
- Q: How should I care for and clean the yoga mat? A: To clean the mat, use a damp cloth with cold water or mild detergent, and dry it flat. Avoid using a washing machine, dryer, or prolonged sun exposure.
- Q: Is this yoga mat portable? A: Yes, the yoga mat is lightweight at 1.8 pounds and includes a carrying strap and storage bag, making it easy to take anywhere.
- Q: Can I use shoes on this yoga mat? A: The mat is designed for barefoot exercise; using shoes or allowing pets on the mat may cause tears and damage.
- Q: How does the thickness of the mat affect comfort? A: The 6mm thickness provides optimal support and cushioning, enhancing comfort for various exercises and reducing strain on joints.
- Q: What should I do if I receive the wrong color or a damaged product? A: If you receive the wrong color or find the product damaged, please contact customer service for assistance and a satisfactory solution.
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