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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the material of the UMINEUX Yoga Mat? A: The UMINEUX Yoga Mat is made from eco-friendly Thermoplastic Elastomers (TPE), which is free from PVC and has no irritating smell.
- Q: How thick is the UMINEUX Yoga Mat? A: The UMINEUX Yoga Mat has a thickness of 1/3 inch (approximately 8mm), providing excellent cushioning and support.
- Q: Is the yoga mat non-slip? A: Yes, the UMINEUX Yoga Mat features a double-sided non-slip design with textured surfaces that offer excellent traction, preventing slipping during workouts.
- Q: What are the dimensions of the yoga mat? A: The dimensions of the UMINEUX Yoga Mat are 72 inches long by 24 inches wide.
- Q: Does the mat come with any accessories? A: Yes, the UMINEUX Yoga Mat includes a free carrying strap and storage bag for easy transport.
- Q: How should I clean the yoga mat? A: To clean the UMINEUX Yoga Mat, use a damp cloth with cold water or mild detergent and dry it flat. Avoid using a washing machine or dryer.
- Q: Can I use this mat for hot yoga? A: Yes, the UMINEUX Yoga Mat is designed for all types of exercises, including hot yoga, thanks to its non-slip surface that helps maintain grip even when sweaty.
- Q: Is the mat suitable for beginners? A: Absolutely! The UMINEUX Yoga Mat is suitable for all levels of yogis, and its professional alignment lines help beginners focus on proper positioning.
- Q: Is the yoga mat recyclable? A: Yes, the TPE material used in the UMINEUX Yoga Mat is recyclable, making it an environmentally friendly choice.
- Q: What is the care instruction for the yoga mat? A: Care instructions include cleaning with a damp cloth, avoiding washing machines or dryers, and keeping the mat out of direct sunlight for extended periods.
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