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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What material is the BEAUTYOVO Yoga Mat made of? A: The BEAUTYOVO Yoga Mat is made of premium eco-friendly TPE (Thermoplastic Elastomers), which combines the benefits of plastic and rubber.
- Q: How thick is the BEAUTYOVO Yoga Mat? A: The BEAUTYOVO Yoga Mat is 1/3 inch thick, providing ample cushioning and stability for various yoga and exercise practices.
- Q: Is the yoga mat slip-resistant? A: Yes, the BEAUTYOVO Yoga Mat features a bumpy non-slip texture on both the surface and bottom, enhancing grip and stability during workouts.
- Q: Does the mat come with a strap? A: Yes, the BEAUTYOVO Yoga Mat includes a dual-use strap that can be used as a carrier strap or a yoga stretching strap.
- Q: What are the dimensions of the BEAUTYOVO Yoga Mat? A: The dimensions of the BEAUTYOVO Yoga Mat are 72 inches long, 24 inches wide, and 1/3 inch thick.
- Q: Is this yoga mat suitable for beginners? A: Yes, the BEAUTYOVO Yoga Mat is designed for all levels, making it suitable for both beginners and advanced yoga practitioners.
- Q: How should I clean and care for the yoga mat? A: To clean the BEAUTYOVO Yoga Mat, wipe it down with a damp cloth and mild soap. Avoid using harsh chemicals that could damage the material.
- Q: Is this mat lightweight for travel? A: Yes, the BEAUTYOVO Yoga Mat weighs only 2 pounds, making it easy to carry to yoga studios, gyms, or anywhere you practice.
- Q: What types of exercises can I do on this mat? A: The BEAUTYOVO Yoga Mat is suitable for yoga, pilates, and general floor exercises.
- Q: What if I am not satisfied with the yoga mat? A: BEAUTYOVO offers a 100% customer satisfaction guarantee, promising a prompt solution if you are not completely thrilled with your purchase.
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