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Mares Sporting goods
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the height of the Mares Diver Marker Buoy? A: The Mares Diver Marker Buoy has a height of 180 cm, ensuring high visibility during scuba diving.
- Q: Is the buoy easy to inflate and deflate? A: Yes, the buoy features an oral inflate connector for easy inflation and an overpressure release valve for controlled deflation.
- Q: What materials is the buoy made from? A: The buoy is crafted from durable, high-resistance PVC, making it both lightweight and robust.
- Q: Does the buoy include any additional equipment? A: Yes, the buoy comes with an integrated mesh pocket that holds a 66 ft (20m) spool for easy deployment during dives.
- Q: How visible is the buoy underwater? A: The buoy is highly visible due to its bright orange color and reflective 'Diver Below' writing, making it easy to spot from a distance.
- Q: Can the buoy be used in open water swimming? A: Yes, the buoy is versatile and can be used as a surface marker buoy for scuba diving as well as for open water swimming.
- Q: What safety features does the buoy have? A: The buoy includes reflective writing, a double-ender stainless steel carabiner for secure attachment, and an overpressure release valve for safety during dives.
- Q: How do I store the buoy when not in use? A: The buoy is compact when deflated, allowing for easy storage in your scuba diving gear bag.
- Q: Is the buoy suitable for strong currents? A: Yes, the buoy's construction and integrated spool make it suitable for use in currents, ensuring smooth operation during dives.
- Q: What is included with the purchase of the buoy? A: The purchase includes the Mares Diver Marker Buoy, a 66 ft (20m) spool, and an integrated mesh pocket for easy handling.
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