DescriptionWomens adjustable garment washed cap with relaxed fit, unstructured crown, raised embroidered primary logo to front, team name on back strap
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
-
Cost: We offer Free Shipping on all orders across the Continental United States.
-
Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
-
Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
-
Handling Time: 1–3 Business Days (Monday – Saturday).
-
Transit Time: 3–5 Business Days (Monday – Friday).
-
Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
-
Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
-
Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
-
Customer Support: Available 24/7, 365 Days a Year
-
Phone: +1 832-344-5453
-
Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What is the size of the cap? A: The cap is one size fits all. It features an adjustable strap for a comfortable fit.
- Q: What material is the cap made from? A: The cap is made of one hundred percent cotton. This material ensures breathability and comfort during wear.
- Q: What are the dimensions of the cap? A: The cap measures approximately five point ninety-eight inches in length and width. Its height is about two point ninety-nine inches.
- Q: How do I adjust the cap for a better fit? A: Simply use the adjustable strap located at the back of the cap. Pull or loosen the strap to achieve your desired fit.
- Q: Can women wear this cap? A: Yes, the cap is designed as a women's adjustable garment washed cap. It offers a relaxed fit suitable for various head sizes.
- Q: Is this cap suitable for kids? A: Yes, the adjustable feature allows it to fit various head sizes, including kids. Ensure to adjust the strap accordingly.
- Q: How should I clean the cap? A: It is recommended to hand wash the cap with mild detergent. Avoid machine washing to maintain its shape and quality.
- Q: Can I machine wash this cap? A: No, machine washing is not recommended. Hand washing helps preserve the cap's structure and embroidered logo.
- Q: What should I do if the cap gets stained? A: For stains, spot clean with a damp cloth and mild detergent. Allow it to air dry after cleaning.
- Q: Is this cap safe for outdoor use? A: Yes, the cap is suitable for outdoor activities. It provides shade and comfort during sunny days.
- Q: How does this cap compare to other brands? A: This cap features a high-quality embroidered team logo and is made from durable cotton. It stands out for its official licensing and relaxed fit.
- Q: Is this cap good for sports activities? A: Yes, the cap is ideal for sports activities. Its breathable cotton material keeps you comfortable while you play.
- Q: What team does this cap represent? A: This cap represents the Chicago Cubs, featuring their iconic logo prominently displayed.
- Q: What do I do if the cap arrives damaged? A: If the cap arrives damaged, contact customer service for a return or exchange. They will guide you through the process.
- Q: Is there a warranty for this cap? A: Yes, there is a manufacturer's warranty for defects. Check the packaging for specific details regarding coverage.
- Q: How can I verify the cap is officially licensed? A: Look for the official branding and tags that indicate it is licensed merchandise. This ensures authenticity.
Wishlist
Wishlist is empty.
Wishlist
Compare
Shopping cart
Your cart is empty.
Return to shop
