This page is dedicated to untangling our privacy policy, which also covers the gathering of personal information. We follow a customer-centric approach to deliver valuable services and products at the best prices.
Our Approach
Any information shared by users helps us provide customized products that enhance the shopping experience. For example, when an order is placed, we record contact and card details.
The information provided, however, is subjected to the strictest privacy norms to maintain the customer’s trust and to nurture it.
Our Accountability
The Internet Service Provider (ISP) manages the data in collaboration with our seasoned associates to ensure adherence to the policy terms. Like any other webpage functioning over cyberspace, we also collect some user data as follows:
➢ Gathered information includes online shared data (cookies, etc.)
➢ Information fetched from other customers helps us understand product demand.
➢ Information from known/anonymous sources aids in developing personalized services and detecting fraud.
We collect only specific information to enhance the customer experience.
The Methodology of Information Collection
We utilize technology to analyze information that helps with website management, customer support, marketing, and analysis. A customer will share their information during the following outlined actions:
➢ While making an online/in-store purchase or during a transaction.
➢ While creating an account.
➢ While participating in our promotional activities.
➢ While contacting us.
In these activities, it is mandatory to provide details like your phone number, date of birth (DOB), name, postal address, and payment information. Here's an overview of the data collection process:
➢ Device Information: While browsing our online portal, we collect information such as device type, operating system (OS), IP address, redirect route, and other data about the website session.
➢ Browsing Information: Web beacons, cookies, and mobile device identifiers are used to gather browsing data, helping us offer a personalized shopping experience.
➢ Location Information: This information is collected to verify the device being used for browsing our portal, reducing the chances of fraudulent or phishing transactions.
Information Security
As the security of our customers is of utmost importance, our associates work to safeguard this information. Here's how we ensure the protection of your data:
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Passwords are required only for accessing an online account.
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We never share customer details with any third parties.
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Secured networks, technical access controls, and security systems are in place to protect information.
Personal Information Usage
The provided information is used to personalize the customer User Interface (UI) for a better shopping experience. Here’s how we utilize this information:
➢ We update you about product information and customer service around the clock.
➢ We personalize the UI, especially for offers, products, promotions, and services.
➢ We communicate regarding the shipment of products and services.
➢ We contribute to the integrity, business, and services of the website.
Personal information, if necessary, will only be shared with companies as permitted by the law.
Privacy Protection for Children
Our website has been designed to serve the general public. We collect personal information about children under 13 years of age only after obtaining consent from parents or as required by law. If you prefer not to engage in this data collection process, feel free to click ‘unsubscribe’ or contact our team via email at support@onlinesportsmall.com.
General Data Protection Regulation (GDPR) Compliance
We’ve made a sincere effort to clarify the type of personal data we use and its application. To reiterate, personal information and online activity of any customer are absolutely safe with us.
Our updated Terms of Service and Privacy Policy, in line with GDPR, went into effect on May 25, 2018. By continuing to use our service after this date, you automatically agree to the new terms and policies.
California Residents
Section 1798.83 of the California Civil Code permits California residents to request from a business, with whom they have an established relationship, certain information about the types of personal information the business has shared with third parties for direct marketing purposes. Additionally, the names and addresses of third parties with whom the business has shared such information during the previous calendar year.
These products can expose you to chemicals, including Lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to http://www.P65warnings.ca.gov.
Contact Information
For any queries regarding privacy, please reach out to us via:
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Email: support@onlinesportsmall.com
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Phone: 832-344-5453
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