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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What material are Diawings golf gloves made from? A: Diawings golf gloves are made from 100% Cabretta leather, known for its durability and soft texture.
- Q: Are these golf gloves suitable for wet weather? A: Yes, these gloves provide a secure grip even in wet weather due to their inherent tackiness.
- Q: How do I choose the right size for my golf gloves? A: To find the right size, measure the circumference of your hand just below the knuckles. Refer to the sizing chart provided by Diawings to select the appropriate size.
- Q: Do the gloves provide a good fit for different hand shapes? A: Yes, Diawings golf gloves are designed to conform to your hand shape over time, ensuring a snug and personalized fit.
- Q: Can these gloves be used in cold weather? A: Diawings golf gloves are suitable for cool and cold weather, providing warmth and comfort while maintaining flexibility.
- Q: What care instructions should I follow for these leather gloves? A: To care for your Cabretta leather gloves, store them in a cool, dry place, avoid excessive moisture, and clean them with a damp cloth as needed.
- Q: Are these gloves suitable for both right and left-handed golfers? A: Yes, Diawings offers gloves designed for both right and left-handed golfers, ensuring you can find the right fit for your playing style.
- Q: What benefits do Cabretta leather gloves provide over synthetic options? A: Cabretta leather gloves offer superior durability, a softer feel, and better tactile feedback, enhancing your grip and control during play.
- Q: Is there a warranty or satisfaction guarantee for these gloves? A: Yes, Diawings is committed to customer satisfaction and offers a guarantee to resolve any issues with the gloves.
- Q: Can I use these gloves for activities other than golf? A: While primarily designed for golf, the comfort and grip of Diawings gloves make them suitable for various outdoor activities as well.
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