The island voyage 2 is a compact and durable recreational inflatable kayak equipped with several unique features that make it perfect for fun on the water! with a multi-layer construction, multiple grab handles, bungee deck lacing, high-back seats, and a pointed bow with rocker and tracking fin for enhanced performance, the island voyage 2 is ready for your next adventure. Whether you are floating rivers or paddling lakes, you will appreciate the quality in this stable recreational kayak.
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What materials is the Advanced Elements Island Voyage kayak made of? A: This kayak is made of PVC Tarpoulin, ensuring durability and resistance to punctures and abrasions.
- Q: What are the dimensions of the kayak when inflated? A: The kayak measures one hundred thirty-four inches in length, thirty-seven inches in width, and fourteen inches in height.
- Q: What is the maximum weight capacity of the kayak? A: The kayak can safely carry up to four hundred pounds, making it suitable for tandem paddling or solo trips with gear.
- Q: How much does the Advanced Elements kayak weigh? A: The kayak weighs thirty-one point five pounds, making it easy to transport and handle.
- Q: What features enhance the comfort of this kayak? A: The kayak is designed for paddlers up to six feet two inches in tandem mode and six feet tall when paddling solo.
- Q: How do I inflate the kayak for use? A: To inflate the kayak, use the included pump to fill the air chambers until they are firm but not overly tight.
- Q: Is this kayak suitable for beginners? A: Yes, the kayak's wide beam provides exceptional stability, making it ideal for both beginners and experienced kayakers.
- Q: Can I use this kayak for fishing? A: Yes, this kayak is categorized under Fishing Kayaks and is perfect for various water activities, including fishing.
- Q: How should I store the kayak when not in use? A: Store the kayak in a cool, dry place and deflate it for compact storage to prolong its lifespan.
- Q: What is the best way to clean the kayak? A: Use mild soap and water to clean the kayak, avoiding harsh chemicals that could damage the material.
- Q: What if the kayak arrives damaged? A: If the kayak arrives damaged, contact customer support immediately for assistance with returns or replacements.
- Q: Does the kayak come with a warranty? A: Yes, the Advanced Elements kayak typically comes with a manufacturer's warranty covering defects in materials and workmanship.
- Q: Is this kayak easy to transport? A: Yes, the kayak folds down to thirty-one inches by eighteen inches by ten inches, making it highly portable.
- Q: How does the kayak perform in different water conditions? A: The kayak features a pointed bow with rocker and a tracking fin, enhancing performance on rivers and lakes.
- Q: Can I use this kayak solo? A: Yes, the kayak is optimized for solo use as well as tandem paddling, ensuring versatility for different activities.
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