ENHANCED ANTI-FOG LENSES- Advanced polycarbonate glass with anti-fog treatment avoids fogging up. Both the impact resistance and higher drop resistance are much better than tempered glass. You can relax with the lightweight mask while you snorkel, so enjoy the ocean
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What materials are used in the Aegend snorkeling gear? A: The snorkeling gear is made of food-grade silicone and advanced polycarbonate glass. These materials ensure comfort and durability while preventing leaks.
- Q: What is the size of the Aegend snorkeling gear? A: The snorkeling gear is designed to fit adults of all sizes. It features an adjustable elastic silicone strap for a customizable fit.
- Q: Does the snorkeling gear have any special features? A: Yes, it includes enhanced anti-fog lenses and a full panoramic view. These features improve visibility and comfort while snorkeling.
- Q: How do I use the Aegend snorkeling gear? A: To use the snorkeling gear, simply adjust the strap for a secure fit and place the mask over your face. Breathe through the mouthpiece while snorkeling.
- Q: Is the Aegend snorkeling gear suitable for beginners? A: Yes, this snorkeling gear is suitable for beginners. Its user-friendly design and adjustable features make it easy for anyone to use.
- Q: Can I wear the snorkeling gear with glasses? A: No, it is not recommended to wear glasses while using this snorkeling gear. The full-face design may not accommodate glasses comfortably.
- Q: How do I clean and maintain the snorkeling gear? A: To clean the snorkeling gear, rinse it with fresh water after each use and allow it to air dry. Store it in a cool, dry place.
- Q: Is the snorkeling gear safe to use? A: Yes, the snorkeling gear is safe to use. It is made from food-grade materials and features a design to prevent water leakage.
- Q: How should I store the Aegend snorkeling gear? A: Store the snorkeling gear in a mesh bag or a cool, dry area to prevent damage. Avoid exposing it to direct sunlight for prolonged periods.
- Q: What if the snorkeling gear arrives damaged? A: If the snorkeling gear arrives damaged, you should contact the seller for a return or exchange. Most sellers offer a warranty or return policy.
- Q: Is the snorkeling gear suitable for all water activities? A: Yes, the snorkeling gear is suitable for various water activities, including snorkeling, swimming, and surfing.
- Q: Can I adjust the fit of the snorkeling gear? A: Yes, the snorkeling gear features an adjustable strap for a secure and customized fit for different face shapes.
- Q: Does the snorkeling gear provide UV protection? A: No, the snorkeling gear does not specifically mention UV protection. It primarily focuses on anti-fog and anti-leak features.
- Q: Is the Aegend snorkeling gear available in different colors? A: Yes, the Aegend snorkeling gear is available in several colors, including light blue.
- Q: How does the detachable dry snorkel work? A: The detachable dry snorkel features a one-way purge valve that allows easy clearing of water. You can blow out water while underwater.
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