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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the capacity of the SKYSPER Hiking Backpack? A: The SKYSPER Hiking Backpack has a capacity of 35 liters, making it suitable for 1-2 day hikes or a 3-day trip.
- Q: Is the SKYSPER Hiking Backpack waterproof? A: Yes, the backpack is made from water-repellent materials, including high-density 600D polyester and 210D nylon plaid fabric.
- Q: What features does the SKYSPER Hiking Backpack offer for comfort? A: The backpack features thickly padded shoulder straps and back panel, load lifters, and a large hip belt to reduce fatigue during hikes.
- Q: Can I store a hydration bladder in this backpack? A: Yes, the SKYSPER Hiking Backpack includes an interior sleeve specifically designed for a hydration bladder.
- Q: How many compartments does the SKYSPER Hiking Backpack have? A: The backpack has multiple compartments, including one main compartment, an anti-theft classification compartment, a front pocket, and two mesh side pockets.
- Q: Is there a safety feature included in the SKYSPER Hiking Backpack? A: Yes, it includes a detachable sternum buckle designed as a safety distress whistle for emergency situations.
- Q: What kind of material is the SKYSPER Hiking Backpack made of? A: The backpack is constructed from high-density 600D polyester and 210D nylon plaid fabric, making it lightweight and durable.
- Q: Does the SKYSPER Hiking Backpack have reflective elements? A: Yes, the backpack features reflective elements on both the front and back for enhanced visibility in low-light conditions.
- Q: Is this backpack suitable for women? A: Yes, the SKYSPER Hiking Backpack is designed for both men and women and is suitable for various outdoor activities.
- Q: What activities is the SKYSPER Hiking Backpack suitable for? A: This backpack is versatile and can be used for hiking, camping, traveling, and other outdoor sports.
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