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The ultimate trailside companion. These high tensile steel multi-tools feature a precise fit and finish and side grips for a secure handhold even with gloves on.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What tools are included in the Crankbrothers M10 bike tool? A: The Crankbrothers M10 bike tool includes hex wrenches (#2, 2.5, 3, 4, 5, 6, 8), screwdrivers (Philips #2 and flat #2), and a Torx T-25.
- Q: Is the Crankbrothers M10 bike tool designed for use with gloves? A: Yes, the Crankbrothers M10 bike tool features ergonomic side grips that provide a secure handhold, making it easy to use even while wearing gloves.
- Q: What is the weight and size of the Crankbrothers M10 bike tool? A: The Crankbrothers M10 bike tool has a compact and slim profile, measuring 89mm in length and weighing 150 grams.
- Q: Does the Crankbrothers M10 tool come with a warranty? A: Yes, the Crankbrothers M10 bike tool comes with a lifetime warranty, ensuring quality and durability.
- Q: Can I use the Crankbrothers M10 tool for bike repairs on the trail? A: Absolutely! The Crankbrothers M10 is designed as an ultimate trailside companion, making it ideal for on-the-go bike repairs.
- Q: How does the Crankbrothers M10 compare to other multi-tools? A: The Crankbrothers M10 stands out due to its high tensile steel construction, precise fit and finish, and ergonomic design, making it user-friendly and reliable.
- Q: Is the Crankbrothers M10 tool suitable for all bike types? A: Yes, the Crankbrothers M10 tool is versatile and can be used for various bike types, including mountain and road bikes.
- Q: What is the best way to maintain the Crankbrothers M10 bike tool? A: To maintain the Crankbrothers M10 bike tool, keep it clean and dry after each use, and periodically check for any signs of wear or damage.
- Q: Can I carry the Crankbrothers M10 tool in my pocket? A: Yes, the compact size of the Crankbrothers M10 bike tool makes it easy to carry in your pocket or a small bag.
- Q: Where can I find replacement parts for the Crankbrothers M10 bike tool? A: Replacement parts for the Crankbrothers M10 can typically be found through authorized Crankbrothers retailers or on their official website.
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