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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is included in the T-H Marine PWC Anchor Kit? A: The T-H Marine PWC Anchor Kit includes a 3lb anchor, a durable nylon storage bag, and a buoy for easy retrieval.
- Q: What type of material is the anchor made from? A: The anchor is made from high-quality plastic, ensuring it is lightweight yet durable for marine use.
- Q: Is the T-H Marine PWC Anchor Kit suitable for all personal watercraft? A: Yes, this anchor kit is designed for use with all types of personal watercraft, providing reliable anchoring capabilities.
- Q: How do I properly use the T-H Marine PWC Anchor? A: To use the anchor, simply lower it into the water at your desired location and ensure it has a firm grip on the seabed before securing your watercraft.
- Q: Can the anchor be used in different water conditions? A: Yes, the anchor is suitable for a variety of water conditions, including calm lakes and rivers, as well as coastal environments.
- Q: What is the weight of the anchor and how does it affect performance? A: The anchor weighs 3lbs, providing an effective balance of weight and holding power for personal watercraft without being overly cumbersome.
- Q: How should I care for and maintain the anchor? A: After each use, rinse the anchor with fresh water to remove salt or debris, and store it in a dry place to prevent wear.
- Q: Does the T-H Marine PWC Anchor Kit come with a warranty? A: Yes, the T-H Marine PWC Anchor Kit typically includes a manufacturer's warranty, but it's advisable to check the specific details at the time of purchase.
- Q: Can I use this anchor for small boats as well? A: While primarily designed for personal watercraft, this anchor can be used for small boats, provided they are lightweight and suitable for a 3lb anchor.
- Q: What are the dimensions of the anchor? A: The dimensions of the anchor are compact, making it easy to handle and store, although specific measurements may vary based on design.
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