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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the maximum line size that the Schaefer Open Base Cleat can accommodate? A: The Schaefer Open Base Cleat is designed to fit lines up to 5/8-inch in diameter.
- Q: What material is the Schaefer Open Base Cleat made from? A: The cleat is made from forged aluminum with a black anodized finish for durability.
- Q: What is the size of the Schaefer Open Base Cleat? A: The cleat measures 6 inches (152mm) in length.
- Q: Is the Schaefer Open Base Cleat suitable for freshwater and saltwater use? A: Yes, the anodized aluminum construction makes it suitable for both freshwater and saltwater environments.
- Q: How is the cleat installed? A: The Schaefer Open Base Cleat can be installed using screws through the base into the desired surface.
- Q: Can this cleat be used on a boat dock? A: Yes, this cleat is ideal for use on boat docks, providing a secure tie-off point.
- Q: Does the cleat come with installation hardware? A: No, the cleat does not include installation hardware; you will need to purchase screws separately.
- Q: What are the benefits of using an anodized aluminum cleat? A: Anodized aluminum provides resistance to corrosion and wear, extending the lifespan of the cleat.
- Q: What maintenance is required for the Schaefer Open Base Cleat? A: Regularly clean the cleat with fresh water to remove salt and debris to maintain its appearance and function.
- Q: Is the cleat lightweight and easy to handle? A: Yes, the forged aluminum construction makes the cleat lightweight while maintaining strength.
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