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Steel mesh constructed.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the dimensions of the Baseball & Softball Infield Drag Mat? A: The drag mat measures 3 feet wide by 5 feet deep.
- Q: What material is the drag mat made from? A: The drag mat is constructed from steel mesh, ensuring durability and strength.
- Q: Can the drag mat be used with a tractor? A: Yes, the drag mat can be easily pulled by hand or a tractor.
- Q: Does the drag mat come with any attachments? A: Yes, it comes with a drag strap attachment for convenient use.
- Q: Is customer satisfaction guaranteed with this product? A: Yes, the product comes with a 100% customer satisfaction guarantee.
- Q: How should I care for the drag mat? A: To care for the drag mat, clean it regularly to remove dirt and debris, and store it in a dry place to prevent rust.
- Q: What is the purpose of the drag mat? A: The drag mat is designed to level and smooth out infields in baseball and softball fields.
- Q: Is the drag mat suitable for both baseball and softball? A: Yes, this drag mat is suitable for use on both baseball and softball fields.
- Q: How heavy is the drag mat? A: The weight of the drag mat is not specified, but its all-steel construction provides a sturdy build.
- Q: Can this drag mat be used on uneven surfaces? A: While the drag mat is designed to work on various surfaces, optimal performance is achieved on relatively flat areas.
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