OFFICIAL SIZE BALL: The AND1 Enigma full size basketball is regulation size 7 (29. 5
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What is the size and weight of the AND1 Enigma basketball? A: The AND1 Enigma basketball is regulation size seven, measuring twenty-nine point five inches. It is designed for optimal grip and control.
- Q: What material is the AND1 Enigma basketball made from? A: The basketball is made from high-quality rubber. This ensures durability and the ability to withstand wear during indoor and outdoor play.
- Q: Does the AND1 Enigma basketball come inflated? A: No, the AND1 Enigma basketball comes deflated. You'll need a needle pump to inflate it, which is not included.
- Q: How should I use the AND1 Enigma basketball? A: You can use the AND1 Enigma basketball for both indoor and outdoor play. Its deep channel construction enhances grip, making it ideal for dribbling and shooting.
- Q: Is the AND1 Enigma basketball suitable for beginners? A: Yes, the AND1 Enigma basketball is suitable for youth and beginner players. Its design supports easy handling and control for new players.
- Q: Can I play with the AND1 Enigma basketball on concrete surfaces? A: Yes, this basketball is designed for concrete surfaces. Its durable rubber material ensures it performs well both indoors and outdoors.
- Q: How do I clean the AND1 Enigma basketball? A: To clean the basketball, simply wipe it down with a damp cloth. Avoid using harsh chemicals to maintain the integrity of the rubber.
- Q: Is the AND1 Enigma basketball safe for kids? A: Yes, the AND1 Enigma basketball is safe for kids. Its construction is designed to withstand rough play, making it perfect for youth basketball games.
- Q: What should I do if my AND1 Enigma basketball arrives damaged? A: If your basketball arrives damaged, contact customer support for assistance. They will guide you through the return or exchange process.
- Q: How long can I expect the AND1 Enigma basketball to last? A: The AND1 Enigma basketball is built for durability, with high-quality rubber designed to withstand regular use. With proper care, it can last a long time.
- Q: Is the AND1 Enigma basketball good for competitive play? A: Yes, the AND1 Enigma basketball is suitable for competitive play. Its regulation size and grip features make it effective for serious games.
- Q: Does the AND1 Enigma basketball have any special features? A: Yes, it features deep channel construction for improved grip and ball control. This design enhances performance during dribbling and shooting.
- Q: What colors are available for the AND1 Enigma basketball? A: The AND1 Enigma basketball is available in a vibrant red and grey color scheme. This colorful design makes it visually appealing for players.
- Q: What is the brand of the AND1 Enigma basketball? A: The AND1 Enigma basketball is manufactured by AND1, a recognized brand in sports equipment known for quality and performance.
- Q: Where is the AND1 Enigma basketball made? A: The AND1 Enigma basketball is made by Lifeworks Technology Group, LLC. This manufacturer is known for producing durable sports equipment.
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