Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What size basketball is recommended for kids? A: For younger children, a Size 3 basketball (22 inches) is recommended, while the Size 5 basketball (27.5 inches) is suitable for older kids and youth.
- Q: Is this basketball suitable for indoor and outdoor use? A: Yes, this basketball is designed for both indoor and outdoor play, making it versatile for various playing environments.
- Q: What material is the basketball made from? A: The basketball is made from durable rubber, ensuring longevity and good grip during play.
- Q: Is this basketball a good gift for children? A: Absolutely! This basketball makes a great gift for children who enjoy sports and outdoor activities, encouraging physical play.
- Q: Can this basketball be used in a pool? A: Yes, the basketball is suitable for pool play, making it a fun option for water activities.
- Q: What age group is this basketball suitable for? A: The Size 3 basketball is ideal for toddlers to younger children, while the Size 5 basketball is suitable for children aged 6 to 12 years.
- Q: How should I care for this basketball? A: To maintain the basketball, regularly clean it with a damp cloth and store it in a cool, dry place when not in use.
- Q: Is the basketball inflated upon purchase? A: The basketball may require inflation upon purchase. Please check for proper inflation before use.
- Q: What activities can this basketball be used for? A: This basketball is perfect for playing games such as basketball, pool play, and casual shooting practice.
- Q: Does this basketball come in different colors or designs? A: The product listing does not specify different colors or designs; it typically comes in a standard color suitable for both indoor and outdoor use.
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