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Kids Lunchbox Ice Packs Cold Pack for Lunch Box.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: How long do these ice packs keep food cold? A: These ice packs can keep food and beverages cold for up to 5 hours.
- Q: Are the ice packs safe for kids? A: Yes, the ice packs are BPA-free, non-toxic, and made with food-safe materials.
- Q: What are the dimensions of each ice pack? A: Each slim ice pack measures approximately 0.5 inches thick, 4.3 inches wide, and 6.7 inches tall.
- Q: Can I bring these ice packs on an airplane? A: Yes, these ice packs can be brought through TSA security checkpoints when fully frozen or stored in checked baggage.
- Q: How do I clean the ice packs? A: The ice packs are very easy to clean; simply wipe them down with a damp cloth.
- Q: Are these ice packs reusable? A: Yes, these ice packs are designed to be reusable, making them eco-friendly.
- Q: Will these ice packs fit in any lunch bag? A: Yes, their slim design allows them to fit perfectly in any lunch bag or cooler.
- Q: What is the material of these ice packs? A: The ice packs are made with food-safe materials, ensuring safety while keeping food cold.
- Q: How quickly do the ice packs freeze? A: The ice packs freeze quickly, making them convenient for last-minute packing.
- Q: Are these ice packs durable? A: Yes, they are designed to be durable and withstand regular use.
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