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Scouter Black Ice Hard Anodized Cook Set
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is included in the Texsport Black Ice Scouter Cook Set? A: The Texsport Black Ice Scouter Cook Set includes a 7" Fry Pan, a 1 Quart Boiling Pot, a 1.5 Quart Boiling Pot, and a Mesh Carry/Storage Bag.
- Q: What material is the cookware made from? A: The cookware is made from hard anodized non-stick aluminum, which provides durability and ease of cleaning.
- Q: Are the pots and pan non-stick? A: Yes, both the frying pan and the boiling pots feature a Xylan non-stick finish for healthier cooking and easy food release.
- Q: How compact is the cook set for transport? A: The entire cook set nests together into a compact package, measuring 7" in diameter and 4.5" in height.
- Q: Is the handle of the frying pan safe to touch when cooking? A: Yes, the frying pan has a locking folding 'stay cool' insulated handle, designed to prevent burns while cooking.
- Q: What is the total weight of the cook set? A: The total pack weight of the Texsport Black Ice Scouter Cook Set is 26 oz.
- Q: Can this cook set be used over an open flame? A: Yes, the hard anodized aluminum construction allows it to be used over open flames or camp stoves.
- Q: How should I clean the cookware after use? A: For best results, hand wash the cookware with mild soap and avoid abrasive scrubbers to maintain the non-stick surface.
- Q: Is the cook set suitable for backpacking? A: Yes, the compact design and lightweight nature of the cook set make it ideal for backpacking and camping.
- Q: Does the set come with a warranty? A: Warranty information may vary, so it is recommended to check with the manufacturer or retailer for specific warranty details.
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