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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What material is the Dock Edge Cleat made from? A: The Dock Edge Cleat is made from cast matte aluminum, ensuring durability and resistance to weather conditions.
- Q: What is the size of this dock cleat? A: This dock cleat measures 8 inches, making it suitable for various docking applications.
- Q: Is this cleat compatible with all types of docks? A: The cleat is designed to fit most OEM dock builder style docks that feature an aluminum extrusion.
- Q: How do I install the Dock Edge Cleat? A: The cleat easily slides into place, allowing for straightforward installation without complicated tools.
- Q: What are the key features of this dock cleat? A: Key features include its 8-inch size, compatibility with aluminum framed docks, and an angled design for a stronger hold.
- Q: Can this cleat be used in saltwater environments? A: Yes, the aluminum material is suitable for use in both freshwater and saltwater environments, providing long-lasting performance.
- Q: How many cleats come in a package? A: The Dock Edge Cleat is sold as a single piece per package.
- Q: Is this cleat easy to remove if needed? A: Yes, the design allows for easy removal, making it convenient if adjustments or replacements are necessary.
- Q: What weight capacity can this cleat support? A: While specific weight capacity can vary, the construction of the cleat allows for secure holding of ropes and lines typically used in docking.
- Q: Does this dock cleat require any maintenance? A: Regular cleaning with fresh water and occasional checks for wear can help maintain the cleat's performance over time.
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