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Similar our original EZ Rack, just Larger! The Big EZ Kayak Storage Rack has an outstanding ability to safely and securely store much larger and heavier boats. With added weight capacity and storage depth, the Big EZ Rack makes it ideal for storing large fishing kayaks, white water, sit-on-top, and large recreational boats.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the weight capacity of the Suspenz Big EZ Kayak Storage Rack? A: The Suspenz Big EZ Kayak Storage Rack can hold up to 150 lbs, making it suitable for larger and heavier boats.
- Q: Is the Suspenz Big EZ Rack suitable for indoor and outdoor use? A: Yes, the Big EZ Rack is constructed of powder-coated steel, making it durable for both indoor and outdoor environments.
- Q: How does this kayak rack protect my kayak from damage? A: The rack features 600D Nylon covered foam pads that provide additional protection against scratches and dents while securely holding your kayak.
- Q: Can I use the Suspenz Big EZ Rack for other types of watercraft? A: Yes, this rack is versatile and can store kayaks, canoes, and paddle boards, making it a practical storage solution for various watercraft.
- Q: What are the dimensions of the Suspenz Big EZ Rack? A: The rack extends 27 inches from the wall, providing ample space for storing larger boats.
- Q: Does the rack come with safety features? A: Yes, the Big EZ Rack is equipped with fully integrated safety straps to ensure your watercraft remains secure and prevents accidental slips or falls.
- Q: Are there any optional accessories available for the Suspenz Big EZ Rack? A: Yes, optional Quick Release Wall Mount Brackets are available for purchase separately, allowing you to easily move your racks between different locations.
- Q: How should I maintain the Suspenz Big EZ Rack? A: To maintain the rack, avoid exposing it to saltwater environments for extended periods to prevent rust, and periodically check for any loose parts.
- Q: What should I do if I need replacement parts for the rack? A: If you are missing any parts or need replacements, you can contact Suspenz directly, and they will assist you from their Atlanta office.
- Q: Is assembly required for the Suspenz Big EZ Rack? A: Yes, some assembly is required to install the rack, and detailed instructions are typically included in the packaging.
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