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Hoods lead a life full of danger. Concrete, asphalt, even our hands (or gloves, depending on your preference) provide constant abuse to the poor little silicone stalwarts. Wear isn't necessarily an enemy, though-after all, well broken-in hoods can be a comfort after a season or two of use; however, when the wear comes from an untimely crash, it certainly is. Shimano's STI Lever Hoods let you erase the seasons of damage done to your hoods, ensuring grip and comfort for another few seasons to come.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the Shimano STI Lever Hoods made for? A: The Shimano STI Lever Hoods are designed for use in cyclocross, gravel, and road cycling.
- Q: How do I know if the Shimano STI Lever Hoods will fit my bike? A: These lever hoods are specifically designed for Shimano Dura-Ace ST-R9170 Di2 levers, ensuring compatibility with that model.
- Q: What materials are used in the Shimano STI Lever Hoods? A: The Shimano STI Lever Hoods are made of high-quality silicone, providing durability and comfort.
- Q: How often should I replace my STI Lever Hoods? A: It is recommended to replace your STI Lever Hoods when you notice significant wear or damage, especially if they affect your grip and comfort during rides.
- Q: Can I install the Shimano STI Lever Hoods myself? A: Yes, installation can be done at home with basic tools. However, if you're unsure, it's advisable to seek help from a professional bike mechanic.
- Q: Do the Shimano STI Lever Hoods improve grip during wet conditions? A: Yes, the silicone material provides a good grip even in wet conditions, enhancing control and safety.
- Q: Are the Shimano STI Lever Hoods easy to clean? A: Yes, the silicone surface can be easily wiped clean with a damp cloth to remove dirt and grime.
- Q: Will the lever hoods affect the performance of my Shimano Di2 system? A: No, the lever hoods are designed to fit seamlessly with Shimano Di2 systems, ensuring full functionality and performance.
- Q: What should I do if my lever hoods start to tear or wear out? A: If you notice tears or excessive wear, it's best to replace them to maintain optimal grip and comfort during your rides.
- Q: Can these lever hoods help with hand fatigue during long rides? A: Yes, well-worn hoods can provide a more comfortable grip, which may help reduce hand fatigue during long cycling sessions.
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