The ultimate solution in cue transportation is the case master Q-Vault supreme This cue case features a classic leatherette exterior engineered to repel the elements Keep your cues in the perfect dry condition while safeguarding them from warping Inside, the hard resin shell is covered in a soft cloth lining, bolstering your cues against heavy impacts and preventing cracking and breaking The Q-Vault is your total solution for a night out At the pool hall or your buddyAs man cave It has a large pocket perfect for holding all of the accessories you might need to dominate the competition, such as extra tips, shapers, chalk and other repair tools The Q-Vault features a handy carrying handle for convenient, easy transport The Q-Vault supreme stores one butt and one shaft
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the capacity of the Casemaster Q-Vault Supreme cue case? A: The Casemaster Q-Vault Supreme can hold one complete 2-piece cue, which includes one butt and one shaft.
- Q: What material is the Casemaster Q-Vault Supreme made from? A: The exterior of the Casemaster Q-Vault Supreme is constructed from durable leatherette, designed to protect against environmental damage.
- Q: Does the cue case provide protection for cues during transport? A: Yes, the hard resin shell of the cue case is lined with soft cloth, cushioning your cues against impacts and preventing cracking or breaking.
- Q: What additional storage features does the Casemaster Q-Vault Supreme offer? A: The cue case features two large storage pockets that can hold various accessories such as extra tips, shapers, chalk, and repair tools.
- Q: Is the Casemaster Q-Vault Supreme easy to carry? A: Yes, it includes a convenient carrying handle and a strap for easy transportation.
- Q: Can the Casemaster Q-Vault Supreme protect cues from moisture? A: Yes, the leatherette exterior is engineered to repel the elements, helping to keep cues dry and protected from moisture.
- Q: What color options are available for the Casemaster Q-Vault Supreme? A: The Casemaster Q-Vault Supreme is available in a black design with pink trim.
- Q: How does the Casemaster Q-Vault Supreme compare to other cue cases? A: The Casemaster Q-Vault Supreme stands out with its durable construction, ample storage space, and excellent protection features, making it ideal for transporting cues safely.
- Q: Is the interior of the cue case suitable for delicate cues? A: Yes, the soft cloth lining inside the case is specifically designed to cushion delicate cues and prevent damage during transport.
- Q: Is the Casemaster Q-Vault Supreme suitable for both recreational and competitive players? A: Absolutely, the Casemaster Q-Vault Supreme is perfect for both recreational players and those competing, providing the necessary protection and storage for cues and accessories.
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