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Set yourself free with the Teeter FreeStep for the ultimate full-body workout, free from joint pain. The FreeStep is the only home-use stepper with patented stride technology licensed from commercial PT equipment. 93% of users surveyed reported the FreeStep is easier on their knees and back than other cardio options. Ease joint strain with a natural stepping motion that prevents the knees from traveling over the toes and stabilizes the back and hips for an exceptionally stress-free workout. Enjoy a Feel-Easier exercise with less muscle fatigue. Smooth dual motion engages both the upper and lower body, distributing muscle exertion so you can go longer without getting tired. Proven to burn 17.4% more calories than a recumbent bike, the FreeStep delivers a superior cardio workout while incorporating full-body resistance training to develop muscle strength throughout the whole body. Access trainer-led classes FREE with the Teeter Move app! Get inspired and get moving with our huge variety of fun, motivating workouts designed for all fitness levels.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the maximum user weight capacity for the Teeter FreeStep Recumbent Cross Trainer? A: The Teeter FreeStep Recumbent Cross Trainer has a maximum user weight capacity of up to 350 pounds.
- Q: Is the Teeter FreeStep suitable for individuals with joint issues? A: Yes, the Teeter FreeStep is designed for zero-impact exercise, making it ideal for individuals with joint issues such as Arthritis, Parkinson's, or MS.
- Q: What kind of workouts can I expect with this machine? A: The FreeStep offers a total body workout by engaging both the upper and lower body, helping to build strength and burn calories effectively.
- Q: Does the Teeter FreeStep come with a training app? A: Yes, the FreeStep includes access to the Teeter Move app, which offers a variety of workout classes that are subscription-free and compatible with iOS and Android devices.
- Q: How does the magnetic resistance work on the FreeStep? A: The FreeStep features whisper-quiet magnetic resistance with 13 adjustable levels, allowing you to easily switch from light to intense workouts.
- Q: Can I adjust the seat and handle positions on the FreeStep? A: Yes, the FreeStep allows for quick transitions between 4 grip positions and includes a 3-position recline and variable seat height for customizable workouts.
- Q: What features are included in the digital console? A: The digital console tracks essential workout metrics including time, distance, speed, and calorie burn, and is battery-operated for portability.
- Q: Is the Teeter FreeStep easy to assemble? A: Yes, the FreeStep is designed for frustration-free assembly and comes with the BILT app to guide you through the setup process.
- Q: What is the footprint of the Teeter FreeStep? A: The FreeStep has a low-profile footprint measuring 54 inches by 38 inches, making it suitable for various home spaces.
- Q: What kind of support does Teeter offer for this product? A: Teeter provides US-based customer support and has over 40 years of experience as a premier brand for inversion and joint-friendly fitness equipment.
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