Product DescriptionRockShox Duke and Psylo service kit fits suspension forks. Kit includes O-rings for Duke motion control, Pure Damper O-rings, plastic washer and split rings, Duke Hydracoil 2 damper O-rings, Duke air spring O-rings, split rings, wavy washer and other replacement parts, crush washers, snap rings and bottom out bumpers. All replacement internal parts required to service Psylo and Duke forks (both legs). Also kits include many extra parts to cover all years and models. Service kits do not include dust wipers (main seals) or bushings.Set Contains:1x Suspension Service Kit
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What is included in the RockShox Fork Service Kit? A: The kit includes O-rings for Duke motion control, Pure Damper O-rings, plastic washers, split rings, and additional replacement parts.
- Q: What are the dimensions of the service kit? A: The service kit measures five point nine eight inches long, three point five inches wide, and zero point nine eight inches high.
- Q: Is the RockShox Fork Service Kit made of any specific material? A: The kit does not specify a particular material for its components.
- Q: How do I use the RockShox Fork Service Kit? A: To use the kit, disassemble your suspension fork, replace the necessary O-rings and components as per the instructions.
- Q: Is this service kit suitable for all Duke and Psylo fork models? A: Yes, the kit includes extra parts to service multiple years and models of Duke and Psylo forks.
- Q: Are there any tools needed to use the service kit? A: Basic tools like a screwdriver and possibly a wrench are recommended for installation and replacement tasks.
- Q: How do I clean and maintain the RockShox Fork Service Kit components? A: Clean components with a damp cloth and ensure they are dry before installation to maintain optimal performance.
- Q: Can the service kit be stored for long periods? A: Yes, store the kit in a cool, dry place to ensure the integrity of the O-rings and other components.
- Q: Are there safety precautions I should take when using this kit? A: Always follow manufacturer instructions and wear safety goggles when working on suspension forks to prevent injury.
- Q: What should I do if I receive a damaged service kit? A: Contact your retailer immediately to report the damage and inquire about replacement or refund options.
- Q: How do I know if this service kit is right for my fork? A: Check the specifications of your suspension fork model against the kit details to ensure compatibility.
- Q: Is there a warranty for the RockShox Fork Service Kit? A: The warranty details vary by retailer; check with the seller for specific warranty information.
- Q: What if I need additional parts not included in the kit? A: You may need to purchase additional specific parts separately, depending on your fork's requirements.
- Q: Can I use this service kit for other brands of forks? A: No, this service kit is specifically designed for RockShox Duke and Psylo forks.
- Q: How often should I service my RockShox forks with this kit? A: It is recommended to service your forks at least once a year or more frequently if you ride regularly.
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