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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the benefits of using the Serenilite Flexbar? A: The Serenilite Flexbar helps strengthen hands, wrists, and forearms, improves grip strength, and aids in rehabilitation for conditions such as tennis elbow, golfer's elbow, and carpal tunnel.
- Q: How do I choose the right resistance level? A: The Flexbar bundle includes medium and light resistance options. Beginners or those in recovery may start with the lighter option, while more experienced users can opt for medium resistance to challenge themselves.
- Q: Can the Flexbar be used for physical therapy? A: Yes, the Serenilite Flexbar is designed for physical therapy and rehabilitation. It supports recovery from injuries and conditions through targeted muscle strengthening.
- Q: Is the Flexbar suitable for all fitness levels? A: Yes, the Flexbar comes in different resistance levels, making it suitable for beginners to advanced users, allowing everyone to benefit from its use.
- Q: What material is the Serenilite Flexbar made of? A: The Serenilite Flexbar is made of high-quality thermoplastic elastomers, providing durability and flexibility for effective workouts.
- Q: How should I care for my Flexbar? A: To care for your Flexbar, clean it with a damp cloth after use and store it in a cool, dry place to maintain its quality and performance.
- Q: Can the Flexbar help with tennis elbow? A: Yes, the Flexbar is specifically designed to relieve pain and improve strength for those suffering from tennis elbow and related conditions.
- Q: What exercises can I do with the Flexbar? A: Common exercises include wrist curls, shoulder rotations, and forearm stretches, which can help enhance muscle strength and flexibility.
- Q: Is the Flexbar portable? A: Yes, the lightweight and compact design of the Flexbar makes it easy to carry, allowing you to use it at home, the gym, or while traveling.
- Q: Can I use the Flexbar for group workouts? A: Absolutely! The Flexbar is a great tool for group physical activities, making it ideal for family workouts or gym classes.
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