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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is included in the Uflex PROTECH 3.1 Front Mount OB Hydraulic System? A: The Uflex PROTECH 3.1 Front Mount OB Hydraulic System includes the UP28 FM Helm, oil, and the UC128-TS/3 cylinder. Please note that hoses are not included.
- Q: What material is used in the construction of this hydraulic system? A: The Uflex PROTECH 3.1 hydraulic system is primarily made of plastic, which ensures durability and lightweight performance.
- Q: Is the Uflex PROTECH 3.1 compatible with all outboard motors? A: The Uflex PROTECH 3.1 is designed for compatibility with various outboard motors, but it is recommended to check with the manufacturer or consult the product manual for specific compatibility.
- Q: How does the hydraulic steering system improve boat handling? A: The hydraulic steering system provides smoother and more responsive steering, allowing for easier maneuverability and greater control of the boat, especially at higher speeds.
- Q: What type of maintenance does the Uflex PROTECH 3.1 require? A: Regular maintenance includes checking fluid levels, inspecting for leaks, and ensuring that all connections are secure. It is also advised to clean the system periodically to prevent buildup.
- Q: Can I install the Uflex PROTECH 3.1 system myself? A: Installation can generally be performed by someone with basic mechanical skills, but it is recommended to follow the manufacturer's instructions or consult a professional to ensure proper installation.
- Q: What are the benefits of using a hydraulic steering system over a mechanical one? A: Hydraulic steering systems offer enhanced precision, reduced steering effort, and improved feedback compared to mechanical systems, making them a preferred choice for many boaters.
- Q: What is the warranty on the Uflex PROTECH 3.1 hydraulic system? A: Warranty details can vary, so it is important to check the manufacturer's website or product documentation for specific warranty information related to the Uflex PROTECH 3.1 system.
- Q: How do I know if the oil level is sufficient in the hydraulic system? A: Most hydraulic systems have a sight glass or dipstick to check the oil level. Always ensure that the oil level is within the recommended range for optimal performance.
- Q: Is this hydraulic system suitable for high-performance boats? A: Yes, the Uflex PROTECH 3.1 is designed to handle the demands of high-performance boats, providing reliable steering under various conditions.
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