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WHY CHOOSE SPEED COOLER?
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the SpeedUSA Insta Speed Neck Cooler? A: The SpeedUSA Insta Speed Neck Cooler is a wearable cooling device designed to lower your body temperature by applying coolness around your neck. It comes in a 2-pack with options in Pink Dot and Dark Gray.
- Q: How do I use the SpeedUSA Insta Speed Neck Cooler? A: To use the cooler, soak it in cold water below 41°F for 5 to 10 minutes. Once soaked, place it around your neck for immediate cooling relief.
- Q: How long does the cooling effect last? A: The cooling sensation from the Insta Speed Neck Cooler typically lasts about 1 to 2 hours, depending on factors like the surrounding temperature and your body heat.
- Q: Is the material safe and comfortable? A: Yes, the SpeedUSA Insta Speed Neck Cooler is made from safe and comfortable TPU material, ensuring it is gentle on your skin.
- Q: Can I reuse the cooler after it loses its cooling effect? A: Absolutely! Once the cooler loses its cooling sensation, you can easily refresh it by placing it back in the refrigerator or soaking it again in cold water or ice.
- Q: What colors are available for the SpeedUSA Insta Speed Neck Cooler? A: The cooler is available in four different color options: White, Dark Gray, Blue, and Pink.
- Q: Is the SpeedUSA Insta Speed Neck Cooler suitable for outdoor use? A: Yes, the neck cooler is designed for both indoor and outdoor use, making it perfect for summer activities, sports, or just staying cool.
- Q: How do I clean the SpeedUSA Insta Speed Neck Cooler? A: To clean the cooler, gently wipe it with a damp cloth and mild soap. Avoid using harsh chemicals or putting it in a washing machine.
- Q: Where can I find more products from SPEEDUSA? A: You can find more products from SPEEDUSA by searching for 'SPEEDUSA' on our website or other retail platforms.
- Q: Is there a warranty on the SpeedUSA Insta Speed Neck Cooler? A: Warranty details may vary by retailer, so it's best to check with the seller for specific warranty information regarding the SpeedUSA Insta Speed Neck Cooler.
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