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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the size of the KingCamp Double Sleeping Bag? A: The KingCamp Double Sleeping Bag measures 86.6 inches by 59 inches, making it spacious enough for two adults.
- Q: Is the sleeping bag suitable for cold weather? A: Yes, this sleeping bag is rated for 20 degrees Fahrenheit, which makes it suitable for cooler camping conditions.
- Q: What material is the sleeping bag made of? A: The sleeping bag is made of durable polyester, which is lightweight and water-resistant.
- Q: Does the sleeping bag come with pillows? A: Yes, the KingCamp Double Sleeping Bag includes two small pillows for added comfort during your camping experience.
- Q: Can this sleeping bag be used for hiking? A: Absolutely, this sleeping bag is designed for backpacking and hiking, offering a lightweight and compact option for outdoor enthusiasts.
- Q: How do I care for the KingCamp sleeping bag? A: To care for your sleeping bag, it is recommended to spot clean with mild soap and water. Always ensure it is dry before storing.
- Q: Is the sleeping bag waterproof? A: While the sleeping bag is water-resistant, it is not fully waterproof. It can withstand light moisture but should not be submerged in water.
- Q: What is the weight of the sleeping bag? A: The weight of the KingCamp Double Sleeping Bag is approximately 5.5 lbs, making it manageable for carrying on hikes.
- Q: Can you unzip the sleeping bag for individual use? A: Yes, the sleeping bag can be unzipped and used as two separate sleeping bags if needed.
- Q: Is this sleeping bag suitable for family camping? A: Yes, the KingCamp Double Sleeping Bag is perfect for family camping, providing ample space for couples or even small families.
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