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Chafe protection is critical at the dock, at anchor, or on a mooring. The Chafe Guard is a good solution to prevent chafing over a cleat, cap rail, where two lines cross or at the anchor roller. Dock lines can be expensive; extending their life with good chafe protection is not.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the purpose of the Davis 397 Chafe Guard? A: The Davis 397 Chafe Guard protects dock lines from wear and tear caused by chafing over cleats, cap rails, or at anchor rollers, extending the life of your dock lines.
- Q: How many guards are included in a pair? A: Each purchase includes one pair, which consists of two individual chafe guards.
- Q: What color is the Chafe Guard available in? A: The Davis 397 Chafe Guard is available in black.
- Q: What material is the Chafe Guard made of? A: The Chafe Guard is made of durable plastic, designed to withstand harsh marine conditions.
- Q: Can the Chafe Guard be used with all types of dock lines? A: Yes, the Chafe Guard is compatible with various types of dock lines, helping to prevent chafing regardless of the line material.
- Q: How do I install the Chafe Guard? A: Installation is simple: place the Chafe Guard over the area where chafing occurs, ensuring it is securely positioned to protect the dock line.
- Q: Is the Chafe Guard suitable for both fresh and saltwater use? A: Yes, the Davis 397 Chafe Guard is suitable for both fresh and saltwater environments, providing reliable protection in any condition.
- Q: How do I clean and maintain the Chafe Guard? A: To clean the Chafe Guard, simply rinse it with fresh water and let it dry. Avoid using harsh chemicals that may damage the plastic.
- Q: What are the dimensions of the Chafe Guard? A: The specific dimensions of the Davis 397 Chafe Guard can vary, but it is designed to fit standard dock lines effectively.
- Q: Are there any warranties or guarantees with the Chafe Guard? A: Please check the manufacturer's policy for warranty details, as they may offer a satisfaction guarantee or limited warranty on the product.
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