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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the length of the rope in the Fox 40 Rescue Throw Bag? A: The rope in the Fox 40 Rescue Throw Bag measures 50 feet in length, providing ample reach for rescue situations.
- Q: What is the weight capacity of the rope? A: The rope has a test capacity of 700 lb (318 kg), ensuring it can handle substantial loads during rescue operations.
- Q: Is the rope buoyant? A: Yes, the rope is made of floating polypropylene, allowing it to stay on the surface of the water for easy retrieval.
- Q: How can I deploy the rope quickly? A: The Fox 40 Rescue Throw Bag is designed for easy storage and quick deployment, allowing users to release the rope swiftly when needed.
- Q: Does this product comply with safety regulations? A: Yes, the Fox 40 Rescue Throw Bag complies with Coast Guard safety equipment regulations, making it suitable for marine use.
- Q: What is the diameter of the rope? A: The rope has a diameter of 3/8 inches (9.5 mm), providing a good balance of strength and flexibility.
- Q: Can this throw bag be used in all weather conditions? A: Yes, the durable polypropylene material is suitable for various weather conditions, but it is recommended to store it dry when not in use.
- Q: Is the Fox 40 Rescue Throw Bag easy to store? A: Yes, the design of the Fox 40 Rescue Throw Bag allows for easy storage, keeping the rope neatly packed when not in use.
- Q: What types of activities is this throw bag suitable for? A: The Fox 40 Rescue Throw Bag is suitable for boating, kayaking, fishing, and any water-related activities where rescue equipment is necessary.
- Q: How should I care for the Fox 40 Rescue Throw Bag? A: To care for the throw bag, rinse it with fresh water after use in saltwater, and store it in a cool, dry place to prolong its lifespan.
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