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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the key features of the Hydro Glow LED Dock Master Blue? A: The Hydro Glow LED Dock Master Blue features a 4-ft aluminum body with two rows of 146 high-output blue LEDs, providing 3,000 lumens of bright dock illumination. It includes a low-voltage 60W power supply with a 20-ft waterproof cord, ensuring safe operation in various water conditions.
- Q: Is the Hydro Glow Dock Master waterproof? A: Yes, the Hydro Glow Dock Master has an IP68 rating, making it highly durable and waterproof, suitable for use in various weather conditions and water levels.
- Q: How does the Hydro Glow Dock Master improve night fishing? A: This dock light attracts baitfish effectively, using blue light for saltwater and green light for freshwater, enhancing visibility and improving the overall fishing experience at night.
- Q: What is the installation process for the Hydro Glow Dock Master? A: The Hydro Glow Dock Master is designed for easy installation with low-profile brackets included in the package. The brackets are spaced 8 feet apart for stable mounting on docks.
- Q: What type of power supply does the Hydro Glow Dock Master use? A: The Hydro Glow Dock Master operates on a low-voltage power supply, converting 120VAC to 24VDC, ensuring energy efficiency and safety during operation.
- Q: Can the Hydro Glow Dock Master be used in saltwater environments? A: Yes, the Hydro Glow Dock Master is suitable for both saltwater and freshwater environments, making it versatile for different fishing conditions.
- Q: What is the lumen output of the Hydro Glow Dock Master? A: The Hydro Glow Dock Master provides an impressive output of 3,000 lumens, delivering bright and effective illumination for docks.
- Q: How long is the power cord for the Hydro Glow Dock Master? A: The Hydro Glow Dock Master comes with a 20-foot waterproof power cord, allowing for flexible placement and connection to a power source.
- Q: What maintenance does the Hydro Glow Dock Master require? A: The Hydro Glow Dock Master is designed to be durable and hassle-free, requiring minimal maintenance to ensure long-lasting performance.
- Q: What materials are used in the construction of the Hydro Glow Dock Master? A: The Hydro Glow Dock Master is constructed from aluminum, which provides strength and durability while being lightweight.
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