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Trusted quality and value from Alion Home brand shade cover. Alion Home HDPE Sunshade Sail are a cost effective and visually appealing way to add shade. Using high-quality HDPE materials helps protect from damaging sun rays, and excessive heat. Our mesh design HDPE material allows for cool breeze and water to flow through while providing a visibility blockage up to 95%. As Shade Sails relies on the corner rings and can put a tow on the rings. Therefore, to ensure the ring to last long, we only use welded heavy duty 304 stainless steel rings, therefore no openings for the D-rings to split open.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are Sun Shade Sails used for? A: Sun Shade Sails are designed to provide shade for various outdoor spaces such as playgrounds, pools, decks, driveways, and backyards, helping to protect from UV rays and excessive heat.
- Q: How much UV protection do Sun Shade Sails offer? A: These Sun Shade Sails block up to 95% of harmful UV rays, making them effective for protecting people and pets from sun exposure.
- Q: What material are the Sun Shade Sails made from? A: The Sun Shade Sails are made from high-density polyethylene (HDPE) fabric that is UV treated for durability and long-lasting performance.
- Q: Are Sun Shade Sails waterproof? A: While Sun Shade Sails are designed to provide some protection against light rain, they are primarily meant for sun protection. They are not completely waterproof and may allow some water to pass through due to their mesh design.
- Q: How do I install the Sun Shade Sail? A: Installation typically involves securing the corners of the sail to sturdy anchor points like trees, poles, or walls using the included heavy-duty stainless steel rings and ropes.
- Q: Can I use Sun Shade Sails in windy conditions? A: While Sun Shade Sails can withstand moderate winds, it is recommended to remove them during severe weather or high winds to prevent damage or tearing.
- Q: What sizes are available for the Sun Shade Sails? A: The Sun Shade Sails come in various sizes, including a standard size of 16 x 20 feet. Custom sizes may also be available upon request.
- Q: How do I clean and maintain my Sun Shade Sail? A: To clean your Sun Shade Sail, simply hose it down with water and mild soap. Avoid using harsh detergents or bleach, and ensure it is completely dry before storing.
- Q: Is there a warranty for the Sun Shade Sails? A: Yes, the Sun Shade Sails come with a 1-year limited replacement warranty under normal use and conditions, along with a 30-day hassle-free return policy.
- Q: Are there any specific care instructions for the Sun Shade Sail? A: To extend the lifespan of your Sun Shade Sail, avoid over-tightening during installation, ensure proper drainage to prevent water pooling, and store it away during extreme weather conditions.
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