Make harmful vibrations a thing of the past with the new HEAD PRO DAMP.
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What is the HEAD-Pro Damp Tennis Dampener made of? A: The HEAD-Pro Damp Tennis Dampener is made of durable rubber material. This rubber composition effectively absorbs vibrations during play, enhancing comfort.
- Q: What are the dimensions of the HEAD-Pro Damp Tennis Dampener? A: The HEAD-Pro Damp Tennis Dampener has a compact size that fits most tennis racquets. Its design does not interfere with the racquet's performance or balance.
- Q: Is the HEAD-Pro Damp Tennis Dampener suitable for all racquet types? A: Yes, the HEAD-Pro Damp Tennis Dampener is designed to fit various types of tennis racquets. It provides effective vibration dampening across different brands and models.
- Q: How do I install the HEAD-Pro Damp Tennis Dampener? A: To install the dampener, simply slide it onto the strings of your racquet near the throat. Ensure it is securely positioned to maximize vibration absorption.
- Q: Can beginners use the HEAD-Pro Damp Tennis Dampener? A: Yes, beginners can use the HEAD-Pro Damp Tennis Dampener. It helps reduce harmful vibrations, making it easier to enjoy the game without discomfort.
- Q: How does the HEAD-Pro Damp Tennis Dampener improve my game? A: The HEAD-Pro Damp Tennis Dampener improves your game by minimizing vibrations that can cause discomfort. This allows for a more enjoyable and controlled playing experience.
- Q: How can I clean the HEAD-Pro Damp Tennis Dampener? A: To clean the dampener, wipe it with a damp cloth. Avoid using harsh chemicals to maintain its material integrity and prolong its lifespan.
- Q: Is the HEAD-Pro Damp Tennis Dampener safe for kids? A: Yes, the HEAD-Pro Damp Tennis Dampener is safe for kids. It is made from non-toxic materials, making it suitable for young players.
- Q: How do I store the HEAD-Pro Damp Tennis Dampener when not in use? A: Store the HEAD-Pro Damp Tennis Dampener in a cool, dry place. Keeping it away from direct sunlight helps maintain its elasticity and performance.
- Q: What if the HEAD-Pro Damp Tennis Dampener arrives damaged? A: If the dampener arrives damaged, you can return it within the return policy timeframe. Contact customer support for assistance with the return process.
- Q: Can I use multiple dampeners on my racquet? A: Yes, you can use multiple dampeners, but it may not improve performance significantly. One dampener is usually sufficient to absorb vibrations effectively.
- Q: How does the color of the HEAD-Pro Damp Tennis Dampener affect its performance? A: The color, such as blue and white, does not affect the performance of the dampener. It is purely aesthetic, allowing for personal style.
- Q: Is the HEAD-Pro Damp Tennis Dampener suitable for professional players? A: Yes, the HEAD-Pro Damp Tennis Dampener is suitable for professional players. Its design is intended to enhance performance by reducing vibrations.
- Q: What is the warranty on the HEAD-Pro Damp Tennis Dampener? A: The HEAD-Pro Damp Tennis Dampener typically comes with a standard warranty. Check the packaging or manufacturer's website for specific warranty details.
- Q: Are there any side effects of using the HEAD-Pro Damp Tennis Dampener? A: No, there are no known side effects of using the HEAD-Pro Damp Tennis Dampener. It is designed to enhance comfort without negatively impacting play.
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