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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What weight range does the Geospace Jumparoo Boing! 'PRO' Pogo Stick support? A: The Geospace Jumparoo Boing! 'PRO' Pogo Stick is designed for kids weighing between 60 lbs to 100 lbs.
- Q: What age group is the Jumparoo Boing! 'PRO' suitable for? A: This pogo stick is suitable for children aged 8 years and up.
- Q: What materials are used in the construction of the pogo stick? A: The pogo stick is made from steel, ensuring durability and stability during use.
- Q: Does the pogo stick have non-slip features? A: Yes, it features durable non-slip grip tape on the foot pegs for a secure hold, enhancing safety while jumping.
- Q: What is the height of the Jumparoo Boing! 'PRO' Pogo Stick? A: The pogo stick stands 40 inches tall.
- Q: Are there different size options available for the pogo stick? A: Yes, the Jumparoo is available in Large 'MAX' and Small 'Junior' sizes.
- Q: How does the Y-shaped handle design benefit the user? A: The Y-shaped handle allows for multiple hand positions, providing better control and comfort during use.
- Q: Is the pogo stick safe for outdoor use? A: Yes, the Jumparoo Boing! 'PRO' is designed for outdoor play and includes features that enhance safety.
- Q: Can the pogo stick be used on different types of surfaces? A: Yes, it can be used on various surfaces, but it is recommended to avoid wet or slippery areas for safety.
- Q: What are the key benefits of using the Jumparoo Boing! 'PRO' Pogo Stick? A: Key benefits include improved balance, coordination, physical exercise, and hours of fun for kids.
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