Product DescriptionComplete with a two-story clubhouse, this kids swing set has so many cool features to keep them entertained - and outside - with active play for hours! The Naturally Playful Adventure Lodge Play Center is a great way to get multiple kids outside socializing and playing together, from the swings and clubhouse hiding spot with working door to the backboard hoop for a quick ball toss game (sorry, ball not included) and more! Kids will enjoy climbing the rope ladder for a birds eye view of the backyard, as well as the sturdy steps into the clubhouse to take the slide back down. Their imaginations will run wild with this backyard swing set and clubhouse for kids, where pretend play awaits. Pretend the rustic lodge clubhouse is a pirate ship and use the steering wheel to escape enemy ships; fly through the sky with a make-believe airplane; and even cruise through the desert with a dune buggy - the pretend play possibilities are endless! Plus, this swing set is sturdy and durable; its made EverTough to last through the most active play for years with double-wall construction thats fade resistant, never chips or needs to be stained, and is easy to clean. Secure the ground anchors to ensure this outdoor playset stays strong and in place for kids to enjoy for years to come! Made in the USA of US and imported parts.From the ManufacturerThis giant play set is designed for variety, stability, and maintenance-free fun year after year! The two-story playhouse with a rustic lodge theme encourages imaginative play. Features sturdy ladder steps, 3/4 climbing wall, steering wheel, and large 6-foot slide.
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What are the dimensions of the Step2 Naturally Playful Adventure Lodge Swing Set? A: The swing set measures one hundred eighteen inches long, one hundred sixty-six inches wide, and eighty-seven inches high. These dimensions provide ample space for play and climbing.
- Q: What material is the swing set made of? A: The swing set is constructed from high-quality plastic. This durable material ensures it can withstand years of active outdoor play.
- Q: How much weight can the swings hold? A: Each swing can accommodate a maximum weight of seventy-five pounds. The clubhouse can support a total weight of three hundred pounds.
- Q: What features does the Step2 swing set include? A: It features a two-story clubhouse, sturdy ladder steps, a climbing wall, steering wheel, and a six-foot slide. Additionally, it includes two strap swings and a backboard hoop for ball play.
- Q: Is the swing set suitable for younger children? A: Yes, the swing set is designed for young children and encourages imaginative play. It's perfect for kids who enjoy climbing and sliding.
- Q: How do kids play on the Step2 swing set? A: Kids can use the swings, climb the rope ladder, slide down from the clubhouse, and engage in pretend play. The design allows for multiple children to play together.
- Q: How should I clean and maintain the swing set? A: To clean the swing set, simply use mild soap and water. The fade-resistant material is easy to wipe down and requires minimal maintenance.
- Q: Does the swing set require any assembly? A: Yes, some assembly is required for the swing set. The package includes instructions to guide you through the process.
- Q: Is this swing set safe for outdoor use? A: Yes, the swing set is designed for outdoor use. It includes secure ground anchors to ensure stability and safety during play.
- Q: What age range is the swing set appropriate for? A: The swing set is suitable for children ages two to twelve years. It provides a safe environment for younger kids while accommodating older children.
- Q: Can the swing set withstand different weather conditions? A: Yes, the swing set is built to endure various weather conditions. Its durable construction ensures it remains stable and safe throughout the seasons.
- Q: What do I do if the swing set arrives damaged? A: If the swing set arrives damaged, contact the manufacturer for assistance. They typically offer customer support for replacements or repairs.
- Q: Is there a warranty for the swing set? A: Yes, the swing set comes with a manufacturer's warranty. Be sure to check the details upon purchase for coverage specifics.
- Q: How do I secure the swing set in my yard? A: To secure the swing set, use the included ground anchors. Proper anchoring is essential for stability and safety during play.
- Q: What imaginative play scenarios can kids engage in with the swing set? A: Kids can pretend the clubhouse is a pirate ship, an airplane, or a dune buggy. The design encourages creativity and storytelling during play.
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