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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What golf cart models are compatible with these shock absorbers? A: These shock absorbers are compatible with Club Car DS Electric models from 1981 onwards, Gas models from 1997 onwards, and Club Car Precedent Electric and Gas models from 2004 onwards.
- Q: What is the purpose of shock absorbers in golf carts? A: Shock absorbers in golf carts are designed to absorb impacts and vibrations from uneven surfaces, improving vehicle handling, stability, and safety during turns and braking.
- Q: Do these shock absorbers help reduce noise while driving? A: Yes, these shock absorbers are engineered to help minimize noise generated during driving, enhancing the overall driving experience.
- Q: How many shock absorbers are included in the package? A: The package includes two rear golf cart shock absorbers.
- Q: Are these shock absorbers easy to install? A: Yes, these shock absorbers are easy to install and do not require any special tools.
- Q: What is the material quality of these shock absorbers? A: These shock absorbers are made from high-grade materials, ensuring durability and reliability even under extreme conditions.
- Q: What are the replaceable part numbers for these shock absorbers? A: The replaceable part numbers for these shock absorbers are 1014236, 102706401, 1012183, and 1013164.
- Q: Can these shock absorbers be used on different terrains? A: Yes, these shock absorbers are adjustable for different terrains, allowing for better performance in various driving conditions.
- Q: Will these shock absorbers improve my golf cart's handling? A: Yes, by absorbing impacts and vibrations, these shock absorbers enhance your golf cart's handling and stability.
- Q: What should I do if I experience issues with the shock absorbers? A: If you experience any issues with the shock absorbers, it's recommended to consult a professional mechanic or contact the seller for assistance.
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