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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What golf cart models are compatible with these shock absorbers? A: These shock absorbers are designed to fit both gas and electric EZGO TXT golf cart models from 1994 and onwards.
- Q: Do these shock absorbers replace OEM parts? A: Yes, they replace several OEM part numbers including 76418-G01, 70248-G01, 70324-G01, and 76419-G01.
- Q: What is included in the package? A: The package includes two shock absorbers and all necessary bushings for installation.
- Q: Are these shock absorbers heavy-duty? A: Yes, these shock absorbers are constructed with heavy-duty materials that exceed OEM specifications for durability.
- Q: How do I install these shock absorbers? A: Installation typically involves removing the old shock absorbers and replacing them with the new ones using basic hand tools. It's recommended to consult a professional if you're unsure.
- Q: Can these shock absorbers improve ride comfort? A: Yes, replacing old or worn-out shock absorbers with these new heavy-duty ones can enhance ride comfort by providing better stability and shock absorption.
- Q: Is there a warranty for these shock absorbers? A: Warranty information can vary by seller, so it's best to check with your retailer for specific warranty details.
- Q: What materials are these shock absorbers made from? A: The specific materials used in the construction of these shock absorbers are not detailed, but they are designed to be heavy-duty and durable.
- Q: How can I tell if my shock absorbers need to be replaced? A: Signs that your shock absorbers may need replacement include excessive bouncing, leaking fluid, or a noticeable decrease in ride quality.
- Q: Are these shock absorbers easy to maintain? A: Generally, shock absorbers require minimal maintenance, but it's advisable to periodically check for signs of wear or damage.
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