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1 AGENT DESKTOP SEAT LICENSE
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the ALTIGEN 1 Agent Desktop SEAT License? A: The ALTIGEN 1 Agent Desktop SEAT License is a software license that allows one user to access and utilize the agent desktop features provided by ALTIGEN.
- Q: What features are included with the ALTIGEN 1 Agent Desktop SEAT License? A: This license includes access to the agent desktop interface, enabling users to manage calls, access customer information, and perform other essential functions related to customer service.
- Q: Can I use the ALTIGEN 1 Agent Desktop SEAT License with multiple users? A: No, the ALTIGEN 1 Agent Desktop SEAT License is designed for a single user. Each agent requires their own separate license.
- Q: Is there any installation required for the ALTIGEN 1 Agent Desktop SEAT License? A: Yes, installation of the software is required to use the license. Instructions are typically provided upon purchase.
- Q: What type of support is available for users of the ALTIGEN 1 Agent Desktop SEAT License? A: Users generally have access to technical support through ALTIGEN, which can assist with installation, troubleshooting, and other inquiries.
- Q: How do I renew my ALTIGEN 1 Agent Desktop SEAT License? A: Renewal processes vary; typically, you would follow instructions provided by ALTIGEN upon purchase or contact their support for guidance.
- Q: Is the ALTIGEN 1 Agent Desktop SEAT License compatible with all operating systems? A: Compatibility may vary; it's important to check the specifications provided by ALTIGEN to ensure it works with your operating system.
- Q: Are there any special requirements for using the ALTIGEN 1 Agent Desktop SEAT License? A: Yes, users should ensure they meet the minimum system requirements as specified by ALTIGEN, including hardware and software prerequisites.
- Q: What happens if I need to upgrade my ALTIGEN 1 Agent Desktop SEAT License? A: For upgrades, you should contact ALTIGEN's support or your account representative to discuss options based on your current license.
- Q: Can I transfer my ALTIGEN 1 Agent Desktop SEAT License to another user? A: Typically, licenses are not transferable. It's best to check with ALTIGEN for specific policies regarding license transfers.
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