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Features: 1.GOOD HEAT DISSIPATION: The controller shell is made of aluminium alloy with groove design, which can protect the inner circuit due to good heat dissipation feature to avoid thermal overloading. 2.SENSITIVE SPEED CONTROL: This item is a brushless motor controller, it can provide steady speed and sensitive control of braking and direction changes. 3.LOW MALFUNCTION: The wires and interfaces are durable, and ensure low malfunction of long time use. 4.EASY INSTALLATION: The interfaces have instruction labels on them for your easy installation. Suitable for electric bicycles, scooter, etc. Specification: Material: Aluminium alloy Rated Working Voltage: 36/48V Rated Power: 350W Current: 13A Low Voltage Protection: 31/42V Suitable Motor Phrase Angle: 60 / 120 degree Suitable for: electric bicycle, scooter, etc Size: Approx. 9 x 5.3 x 3cm / 3.5 x 2 x 1.18inch Weight: Approx. 204g Package List: 1 x Brushless ControllerNote:The product does not have a cord for the display. Please note that the new type and old type of this product will be sent randomly, and make sure you will not mind before ordering.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the maximum voltage supported by the VGEBY Brushless Motor Controller? A: The VGEBY Brushless Motor Controller supports both 36V and 48V systems.
- Q: Is this motor controller suitable for e-bikes? A: Yes, this motor controller is designed specifically for electric bicycles and scooters, ensuring compatibility with most e-bike systems.
- Q: How does the heat dissipation feature work? A: The controller is made of aluminium alloy with a groove design that helps to dissipate heat effectively, preventing thermal overload during operation.
- Q: Can I easily install this controller myself? A: Yes, the VGEBY Brushless Motor Controller comes with clearly labeled interfaces, making the installation process straightforward for users.
- Q: What should I do if the controller malfunctions? A: If you experience any issues, you can contact VGEBY's customer support via email for assistance. They offer a 180-day unconditional return and refund policy.
- Q: Does this controller provide smooth speed control? A: Yes, it offers sensitive speed control, allowing for steady acceleration and responsive braking or direction changes.
- Q: What type of maintenance does this controller require? A: The controller generally requires minimal maintenance, but checking connections and ensuring it remains clean can help prolong its lifespan.
- Q: Are there any specific e-bike models compatible with this controller? A: The VGEBY Brushless Motor Controller is compatible with a variety of e-bike models; however, it is always recommended to verify compatibility with your specific model.
- Q: What is included in the package when purchasing this motor controller? A: The package typically includes the VGEBY Brushless Motor Controller and installation instructions.
- Q: How long can I expect the controller to last? A: With proper installation and care, the VGEBY Brushless Motor Controller is designed for long-term use, minimizing malfunctions over time.
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