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If youre a cyclist, paddler, or dont carry trekking poles, you may wish to consider using our Aluminum 5-Section poles to support your shelter. Please note that some shelters require two poles for setup; be sure to review the setup before purchasing. Recommended for: Skyscape Trekker, Skyscape Scout, Lunar Duo Explorer, Lunar Duo Outfitter, Haven, Haven Zero-G, Gatewood Cape, Serenity NetTent. (Aluminum Poles do have built-in flexibility. When setting up your shelter, you want to tighten the canopy just to the point where the poles create a slight bend. Then back off until vertical. This is more than enough tension to keep your shelter erect, even with high wind loads).
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the length and weight of the Six Moon Designs 5 Section Pole? A: The Six Moon Designs 5 Section Pole measures 45 inches (125 cm) in length and weighs 3.7 ounces (104 grams).
- Q: Which shelters are compatible with this pole? A: This pole is recommended for use with Skyscape Trekker, Skyscape Scout, Lunar Duo Explorer, Lunar Duo Outfitter, Haven, Haven Zero-G, Gatewood Cape, and Serenity NetTent.
- Q: How do I properly set up the pole with my shelter? A: When setting up your shelter, tighten the canopy until the poles create a slight bend, then back off until vertical. This ensures enough tension for stability.
- Q: Is the pole made of aluminum? A: Yes, the Six Moon Designs 5 Section Pole is constructed from aluminum, providing durability and flexibility.
- Q: What is the folded length of the pole? A: When folded, the pole measures 11 inches (28 cm) in length.
- Q: Can I use this pole if I don't have trekking poles? A: Yes, the aluminum 5-Section poles can be used to support your shelter even if you do not carry trekking poles.
- Q: What is the diameter of the pole? A: The diameter of the pole is 3/8 inches (10 mm).
- Q: Are these poles suitable for high wind conditions? A: Yes, the poles are designed to maintain stability under high wind loads when properly set up.
- Q: Do I need one or two poles for my shelter? A: Some shelters require two poles for setup; please review your shelter's setup requirements before purchasing.
- Q: What is the built-in flexibility feature of the aluminum poles? A: The aluminum poles have built-in flexibility, allowing them to bend slightly under tension, which helps maintain shelter stability.
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