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Impact tested and certified to CE EN 1621-1:2012 Level 7 | Sleek, comfortable slip-on sleeves | Completely pre-curved chassis for attack position | Nylon, anti-abrasion, outer skin | Mobility flex joint for smooth articulation
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the key features of the Teratec Mountain Biking Knee Pad? A: The Teratec Mountain Biking Knee Pad features impact testing certified to CE EN 1621-1:2012 Level 7, sleek and comfortable slip-on sleeves, a completely pre-curved chassis for an optimal attack position, a nylon anti-abrasion outer skin, and a mobility flex joint for smooth articulation.
- Q: What material is used in the construction of these knee pads? A: The knee pads are made from manmade materials, specifically designed to provide durability and protection while remaining lightweight.
- Q: Are these knee pads suitable for both MTB and BMX riding? A: Yes, the Teratec Mountain Biking Knee Pad is designed to provide protection for both mountain biking (MTB) and BMX riding, making them versatile for various cycling activities.
- Q: How do I care for and clean the knee pads? A: To care for the knee pads, it is recommended to hand wash them with mild soap and water, then air dry. Avoid using bleach or harsh chemicals that could damage the material.
- Q: Do these knee pads provide good mobility during rides? A: Yes, the knee pads are designed with a mobility flex joint that allows for smooth articulation, ensuring that you can move freely while riding.
- Q: What sizes are available for the Teratec Mountain Biking Knee Pad? A: The Teratec Mountain Biking Knee Pad is available in multiple sizes to accommodate different leg sizes. It is important to refer to the sizing chart for the best fit.
- Q: Can these knee pads be worn over regular cycling shorts? A: Yes, the slip-on design of the knee pads allows them to be worn comfortably over regular cycling shorts without restricting movement.
- Q: Are these knee pads suitable for beginners? A: Absolutely, the Teratec Mountain Biking Knee Pad is suitable for riders of all skill levels, including beginners, who are looking for protection and comfort while riding.
- Q: What is the level of protection offered by these knee pads? A: These knee pads offer a high level of protection, being certified to CE EN 1621-1:2012 Level 7, which indicates they meet rigorous safety standards for impact resistance.
- Q: Is there a warranty or guarantee for these knee pads? A: Please check with the retailer for specific warranty details, as policies may vary. Typically, quality knee pads like these come with some form of manufacturer warranty.
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