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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What age range is the KAMUGO Kids Youth Adjustable Sports Protective Gear Set suitable for? A: The KAMUGO gear set is suitable for children aged 3 to 8 years old.
- Q: What size helmet is included in the KAMUGO protective gear set? A: The set includes an adjustable helmet that fits sizes 48-54 cm (18.9-21.3 inches).
- Q: What protective gear is included in the KAMUGO set? A: The KAMUGO set includes 1 adjustable helmet, 2 knee pads, 2 elbow pads, and 2 wrist guards.
- Q: Is the KAMUGO protective gear durable? A: Yes, the KAMUGO gear is made with heavy-duty construction designed to withstand regular use and is built to last.
- Q: Can the KAMUGO gear be used for different sports? A: Yes, the protective gear is suitable for various outdoor activities, including skating, biking, snowboarding, and more.
- Q: How should I care for the KAMUGO protective gear? A: To care for the KAMUGO gear, clean it regularly with a damp cloth and ensure it is stored in a dry place to prolong its lifespan.
- Q: Is the KAMUGO protective gear set a good gift option? A: Yes, it is packaged in a beautiful box, making it a great gift for holidays, birthdays, and special occasions.
- Q: What materials are used in the KAMUGO protective gear? A: While the specific materials are not detailed, the gear is designed for durability and safety.
- Q: Can the helmet be adjusted to fit different head sizes? A: Yes, the KAMUGO helmet is adjustable, allowing it to fit various head sizes within the specified range.
- Q: Does the KAMUGO gear provide all-around protection? A: Yes, the KAMUGO protective gear is designed to provide comprehensive safety for kids during various extreme sports activities.
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