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Kids Protective Gear Set
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What age range is this protective gear set suitable for? A: The Wemfg Kids Protective Gear Set is suitable for children aged 2-13 years old, with sizes tailored for specific weight ranges.
- Q: What materials are used in the protective pads? A: The pads are made from a high hardness ABS shell, thickened soft sponge, and an EPS CoolMax breathable liner, ensuring safety and comfort.
- Q: Can this gear set be used for different sports? A: Yes, this protective gear set is designed for various sports including skateboarding, rollerblading, cycling, and other outdoor activities.
- Q: What is included in the Wemfg protective gear set? A: The set includes 2 elbow pads, 2 knee pads, 2 wrist guards, and a collecting handbag for easy storage and transportation.
- Q: Is the gear adjustable for a better fit? A: Yes, the gear features adjustable Velcro straps that allow for a secure and comfortable fit during physical activities.
- Q: What should I do if the product doesn't fit my child? A: If the protective gear set does not fit, you can contact customer service for assistance with returns or exchanges.
- Q: Is there a warranty for this product? A: Yes, the Wemfg Kids Protective Gear Set comes with a 1-year warranty for replacements or refunds if you are not satisfied.
- Q: Can I wash the protective pads? A: It is recommended to clean the pads with a damp cloth and mild soap; avoid machine washing to maintain their integrity.
- Q: What is the weight range for the different sizes? A: Size S is for children weighing 33-55 lbs, and Size M is for those weighing 55-99 lbs.
- Q: Are these pads suitable for outdoor use? A: Yes, these protective pads are specifically designed for outdoor sports and activities, providing safety and comfort.
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