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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What material are the SAPLIZE Bike Handlebar Grips made from? A: The SAPLIZE Bike Handlebar Grips are made from soft TPR (Thermoplastic Rubber) material, which is comfortable, anti-slip, and shock-absorbing.
- Q: Are these grips safe for kids? A: Yes, the grips are made from ECO-friendly TPU material, ensuring they are safe and non-harmful for children.
- Q: What is the length of the grips? A: The grips measure 4.9 inches in length, making them a standard size for most bikes.
- Q: What handlebar sizes are compatible with these grips? A: These grips are suitable for handlebars with an outer diameter ranging from 0.84 inches to 0.87 inches.
- Q: How do I install the SAPLIZE Bike Handlebar Grips? A: To install, simply slide the grips onto the handlebars until they fit securely. It's recommended to use a little soapy water to ease installation.
- Q: Are there different sizes available for smaller bikes? A: Yes, there are shorter sizes available specifically designed for little kids' bikes, scooters, and tricycles.
- Q: What is the inner diameter of these grips? A: The inner diameter of the grips is 0.83 inches, ensuring a snug fit on compatible handlebars.
- Q: How do I clean the grips? A: You can clean the grips with mild soap and water; avoid using harsh chemicals that may damage the material.
- Q: How much does each grip weigh? A: Each grip weighs approximately 1.6 ounces, making them lightweight and easy to handle.
- Q: Are these grips suitable for balance bikes? A: Yes, these grips are suitable for balance bikes, as well as road bikes and scooters.
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