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hand warmers
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the heating capacity of the OCOOPA Hand Warmer? A: The OCOOPA Hand Warmer features single and double side heating with 5 adjustable heat levels, providing warmth for up to 10 hours.
- Q: How long does it take to recharge the OCOOPA Hand Warmer? A: The OCOOPA Hand Warmer typically takes around 3-4 hours to fully recharge using a standard USB charging cable.
- Q: Is the OCOOPA Hand Warmer safe to use? A: Yes, the OCOOPA Hand Warmer is designed with safety features including overheat protection and a sturdy aluminum casing, ensuring safe operation.
- Q: Can the OCOOPA Hand Warmer be used while charging? A: Yes, the OCOOPA Hand Warmer can be used while charging, allowing you to enjoy warmth without interruption.
- Q: What material is the OCOOPA Hand Warmer made of? A: The OCOOPA Hand Warmer is made of aluminum, making it lightweight and durable for outdoor use.
- Q: Is the OCOOPA Hand Warmer suitable for outdoor activities? A: Yes, the OCOOPA Hand Warmer is perfect for outdoor activities such as camping, hiking, or skiing, providing portable warmth.
- Q: How do you operate the heat settings on the OCOOPA Hand Warmer? A: The OCOOPA Hand Warmer has a simple button interface that allows you to easily switch between the 5 heat settings with a press of a button.
- Q: What is the battery capacity of the OCOOPA Hand Warmer? A: The OCOOPA Hand Warmer has a battery capacity of 5200mAh, providing extended heating time for your convenience.
- Q: Is the OCOOPA Hand Warmer a good gift option? A: Yes, the OCOOPA Hand Warmer makes a thoughtful gift for anyone who enjoys outdoor activities or needs warmth during colder months.
- Q: How should I care for my OCOOPA Hand Warmer? A: To care for your OCOOPA Hand Warmer, clean it with a damp cloth and avoid exposing it to excessive moisture or extreme temperatures.
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