Kids/Toddler Bike Helmet for Infant/Baby to Children 1/2/3/4/5/6/7/8 Years Old, Kids Helmets Ages 1-2/2-4/3-5/5-8,Skateboard Helmets for Boys and Girls-XS-Dinosaur
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What age group is this helmet suitable for? A: This helmet is suitable for toddlers aged one to three years old. It is designed specifically for infants and toddlers, ensuring a safe and comfortable fit.
- Q: What are the size dimensions of this helmet? A: The helmet fits head sizes ranging from seventeen point seven to twenty point one inches. This corresponds to a size range of forty-five to fifty-one centimeters.
- Q: What materials is the helmet made from? A: The helmet features a lightweight polycarbonate outer shell. This material is designed with durability and safety in mind for active toddlers.
- Q: How do I adjust the fit of the helmet? A: You can easily adjust the fit using the handy turning dial at the back of the helmet. This allows for a customized fit to ensure comfort and safety.
- Q: Does this helmet come with padding? A: Yes, the helmet includes two sets of padding in different thicknesses. You can use them individually or combine them for a perfect fit.
- Q: How many vents does this helmet have for ventilation? A: The helmet features twelve vents for active ventilation. These vents help to keep your child cool and comfortable during activities.
- Q: Is this helmet safe for biking and skating? A: Yes, the helmet is certified safe for biking and skating. It complies with U.S. safety standards like CPSC 1203 and ASTM 1447.
- Q: Can this helmet be used for other activities besides biking? A: Yes, this helmet is versatile and can be used for roller skating, inline skating, skateboarding, and scootering. It is designed for various outdoor activities.
- Q: How should I clean this helmet? A: To clean the helmet, use a damp cloth and mild soap. Avoid using harsh chemicals to maintain the integrity of the materials.
- Q: Is this helmet certified for safety standards? A: Yes, it is certified for safety and complies with U.S. dual safety standards for bicycle helmets. This ensures high protection for your child.
- Q: What should I do if the helmet arrives damaged? A: If the helmet arrives damaged, you should contact customer support for assistance with returns or exchanges. They will guide you through the process.
- Q: Are there different sizes available for older children? A: Yes, there is a size S option recommended for kids aged two to five years old. This size covers head measurements from eighteen point eight to twenty-one point two six inches.
- Q: Can I use the helmet for a child with a larger head? A: This specific helmet is designed for toddlers and may not fit larger heads. For bigger sizes, consider the size S option available.
- Q: Is the helmet comfortable for all-day wear? A: Yes, the helmet is designed for comfort with soft and absorbent padding. It allows for extended wear without discomfort during activities.
- Q: How do I measure my child's head for the right fit? A: To measure your child's head, use a flexible measuring tape around the largest part of their head. This will help you select the correct size helmet.
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